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Items

Items is the central Inventory master used to identify what the business buys, sells, stores, moves, manufactures, services or publishes. Maintain it as governed master data because Item setup can affect stock, purchasing, sales, costing, tax, traceability, Ecommerce and other connected processes.

Inventory and item-master administratorsPurchasing and supplier-management teamsSales and commercial teamsWarehouse and stores teamsFinance and costing teamsPublishing and Ecommerce teamsImplementation teams
Last updated: 18-08-2026

What the Item master controls

An Item represents a reusable product, material, service or publishing title that other AkshaERP processes can reference. It carries the business identity of the Item together with classification, UOM, stock-control behavior and optional commercial, costing, tax, logistics and industry-specific setup.

Because the same Item can appear in purchasing, inventory, sales, manufacturing, Ecommerce and reporting, changes to the Item master should be treated as controlled master-data changes rather than ordinary text edits.

Quick Reference

TaskWhat to doControl to remember
CreateInventory → Items → Create.The active Organization becomes the owning Organization.
FindSearch or sort the Items list and use paging.On-Hand Qty reflects the current user location context shown by the list.
EditClick an Item row.Only the owning Organization can change the Item master.
SaveChoose Save after reviewing the relevant tabs.Save validates the active Item sections and returns to the Items list.
ApplyChoose Apply when you want to save and continue working on the Item.Useful after creating an Item when you need owner-only functions such as Barcodes.
ShareUse the Access tab to add another Organization.VIEW and USE share the Item without transferring ownership.
RetireChange Item Status to an inactive state and Save.Preferred for Items that already have business history.
DeleteSelect a genuinely unused Item on the list and choose Delete.Delete is owner-only and is blocked when the Item is already depended on.
ImportChoose Import from the Items list.Use controlled import/upsert for larger Item-master loads and review the data before applying it.
EcommerceSelect an active Storefront, select Item rows, then Mark, Unmark or Push as required.Only Items owned by the active Organization can be changed by these actions.

Before you create an Item

  • Confirm the correct Organization is active because Item ownership is assigned from ERP context.
  • Search for the Item by Item Name, SKU, Internal Part Number or other known identifier before creating a duplicate.
  • Create or confirm the correct Item Category.
  • Create or confirm the required Unit of Measure.
  • Decide whether the Item is batch tracked, serial tracked, a service, a book/textbook, or a normal stocked/commercial Item.
  • Confirm Business Unit and Cost Center setup if Item-level Financial Dimension defaults will be used.
  • Confirm supplier, currency, tax, Ecommerce or Configurator setup before entering those optional sections.

Organization ownership and shared access

Every Item has an owning Organization. Users working in that Organization can maintain the Item when their normal application permissions allow it.

An Item can also be shared with another Organization. A shared Item opens in review mode outside its owning Organization; sharing does not give the receiving Organization ownership of the Item master.

Access situationWhat the user can expectWho controls the master
Owning OrganizationCan maintain the Item and owner-only setup when the user has the required application access.Owning Organization.
Active VIEW shareCan review the shared Item.Owning Organization remains responsible for changes.
Active USE shareCan use the shared Item in processes that require Item-use permission and can also review it.Owning Organization remains responsible for changes.
Inactive shareThe sharing relationship is retired from active use.Owning Organization can reactivate or change the share.

Items list – what you can see and do

The Items list is the operating entry point for searching, selecting and opening Items. It supports search, sorting, paging, row selection, Create, Delete, Import and Ecommerce actions.

ColumnMeaningHow to use it
Item NameBusiness-readable Item name.Primary recognition and search field.
SKUStock-keeping identifier where used by the business.Use to distinguish similar Items and support commercial/warehouse identification.
Internal Part NumberInternal engineering, manufacturing or business part reference.Useful when internal part identity differs from SKU or supplier references.
CategoryItem Category assigned to the Item.Shows the reusable classification used by Inventory and connected functions.
EcommerceWhether the Item is marked for Ecommerce publication.Use with the Storefront actions when Ecommerce is configured.
On-Hand QtyCurrent Item quantity for the user’s active/default location context.Use as a quick operational reference; open the Item for broader quantity and location detail.
UOM CodeDefault Unit of Measure.Shows the Item’s normal base/default UOM.
DescriptionBusiness description.Helps distinguish similar Items.

Create / Edit page – header, Save, Apply and Close

Create and Edit use the same Item master page. The header contains identity, classification, lifecycle and key control fields. Detailed setup is organized into tabs that appear according to Item Type, tracking choices and ownership.

Save stores the Item and returns to the list. Apply stores the Item but keeps you in the Item workflow; for a newly created Item, Apply opens the saved Item so functions that require an existing Item identity can be continued.

ActionEffectWhen to use it
SaveValidates the Item sections being maintained, stores the Item and returns to the Items list.When Item maintenance is complete.
ApplyValidates and stores the Item while continuing on the Item.When you want to continue with Barcodes, images or other follow-up setup after saving.
CloseReturns to the Items list.When no further changes need to be saved.
QuantityOpens Item quantity context.To review stock quantities by the available operating levels.
HistoryOpens the Item history context.To review the Item’s available history information.

Core Item field reference

FieldRequirementSource / typeWhat to enter or selectWhy it matters
Item NameHard-save mandatoryManual textClear, stable business name.Primary Item identity displayed across AkshaERP.
Item TypeOperationally importantValue Set: INV_ITEM_TYPESelect the business type that represents the Item.Controls Item behavior and which tabs are relevant. SERVICES, BOOKS and TEXTBOOKS have specific screen behavior.
Batch TrackedConditionalCheckboxSelect when batch/lot identity must be maintained for the Item.Makes the Batches tab available and supports batch-aware traceability.
Serial TrackedConditionalCheckboxSelect when individual serial tracking is required.Signals that serial-level control is required by applicable inventory processes.
DescriptionOptionalManual textBusiness description of the Item.Improves recognition in purchasing, sales and operations.
Verified (Y/N)Governance controlValue Set: CRM_YES_NO_STATUSUse Y after the Item master has been reviewed according to your organization process.Provides a visible verification state and audit context.
SKUOptional / business identifierManual textStock-keeping code used by the business.Common operational identifier for commercial and warehouse use.
Item CodeOptional / controlled identifierManual textStable Item code where your organization uses one.Provides another controlled identity for integrations or internal conventions.
Internal Part NumberOptionalManual textInternal engineering/manufacturing/business part reference.Useful when internal identity differs from SKU or supplier numbers.
Item CategoryOperationally importantDynamic Item Category lookupSelect an active Category in the Item owning Organization.Controls classification and can contribute defaults or category-aware behavior.
Default UOMOperationally importantDynamic Unit of Measure lookupSelect the normal/base UOM for the Item.Used by inventory and transaction processes that need the Item UOM.
StatusLifecycle controlValue Set: INV_ITEM_STATUSUse the lifecycle state appropriate to current business use.Retire mature Items by status rather than deleting history.
Default Business UnitOptional / accounting controlDynamic Business Unit lookupSelect an active Business Unit available in the owning Organization.Can provide an Item-level Financial Dimension default where applicable.
Default Cost CenterOptional / accounting controlDynamic Cost Center lookupSelect an active Cost Center in the owning Organization.Can provide an Item-level Financial Dimension default where applicable.

Items uses both Value Sets and dynamic business-master lookups. If a dynamic value is missing, maintain the owning business master instead of creating an unrelated Value Set value.

Field / controlSourceFiltering / dependencyWhere to maintain it
Item TypeValue Set INV_ITEM_TYPEConfigured active values.Application Management → Value Sets.
StatusValue Set INV_ITEM_STATUSConfigured Item lifecycle values.Application Management → Value Sets.
VerifiedValue Set CRM_YES_NO_STATUSYes / No values.Application Management → Value Sets.
Item CategoryItem CategoriesA newly selected Category must be active and belong to the Item owning Organization.Inventory → Item Categories.
Default UOM / Costing UOM / Barcode UOM / Logistics UOMsUnits of MeasureAvailable maintained UOMs.Inventory → Units of Measure.
Default Business UnitBusiness UnitsActive in the owning Organization and subject to Business Unit access where configured.Access Management → Business Units.
Default Cost CenterCost CentersActive in the owning Organization.Access Management → Cost Centers.
Developed By / Manufactured By / Alternate ManufacturerBusiness PartnersPartner must be available in the Item owning Organization where the control requires it.Business Partner Management.
Preferred Supplier / Supplier Details / Batch SupplierBusiness Partners with Supplier roleSupplier lookup is restricted to supplier-capable Partners.Purchases / Business Partner Management supplier setup.
Sales / Purchasing CurrencyCurrency masterMaintained currencies.Inventory / shared Currency setup.
Service Item TypeValue Set SERVICE_ITEM_CODEConfigured service classifications.Application Management → Value Sets.
Tax CategoryValue Set GST_ITEM_TAX_CATEGORYConfigured GST tax categories.Application Management → Value Sets.
Cost MethodValue Set INV_COST_METHODConfigured costing methods.Application Management → Value Sets.
Access TypeValue Set INV_ITEM_ACCESS_TYPECurrent supported meanings are VIEW and USE.Application Management → Value Sets.
Access StatusValue Set ACTIVE_INACTIVE_STATUSActive / Inactive.Application Management → Value Sets.
Book LanguageValue Set HR_LANGUAGESConfigured language values.Application Management → Value Sets.
Book Published ByValue Set INV_BOOK_PUBLISHED_BYConfigured publishing responsibility values.Application Management → Value Sets.

Tab visibility – why some sections appear or disappear

The Item page is conditional. AkshaERP hides sections that are not relevant to the selected Item Type or current tracking/ownership context.

TabWhen it is visiblePurpose
GeneralAlways.Tax classification, returnability, partner references and Ecommerce controls.
AttributesAlways.Physical attributes, legacy single barcode reference and configured Item custom attributes.
InventoryNot shown for SERVICES.Planning controls, stock visibility, expiry control and Alternate Items.
CostingNot shown for SERVICES.Cost method, costing UOM and standard-cost references where applicable.
BatchesWhen Batch Tracked is selected.Batch identity, dates, supplier and batch status.
SalesAlways.Item-level sales price and effective-date reference setup.
PurchasingAlways.Purchase price, suppliers, lead time and supplier-specific setup.
ConfigurationOwning Organization only.Effective-dated Configurator Template mapping.
BarcodesOwning Organization only.Multiple barcode management, Primary barcode, Generate, Preview and Print.
LogisticsNot shown for SERVICES.Physical handling, dimensions and packaging.
Service RecordsNot shown for BOOKS or TEXTBOOKS.Item-level service/warranty reference information.
LocalizationNot shown for BOOKS or TEXTBOOKS.Regional/localized Item representation.
ComplianceNot shown for BOOKS or TEXTBOOKS.Certification, hazard-classification, SDS and storage reference information.
AccessOwning Organization only.Cross-Organization VIEW / USE sharing.
BooksOnly for BOOKS or TEXTBOOKS.Publishing-specific metadata such as Author, Publisher, Language and Edition.

General tab – tax classification, partners, returnability and Ecommerce

Field / actionSource / typeMeaning
Service Item TypeValue Set SERVICE_ITEM_CODEOptional service classification used where service-specific setup is required.
Tax CategoryValue Set GST_ITEM_TAX_CATEGORYClassifies the Item for GST tax treatment.
HSN CodeManual codeGoods tax-classification code used by Tax Details for non-service Items.
SAC CodeManual codeService accounting code used by Tax Details for SERVICES.
ISBNManual codeBook identifier; Books/Textbooks also have a dedicated Books tab.
ReturnableCheckboxIndicates that the Item is configured as returnable for applicable processes.
Developed ByBusiness Partner lookupIdentifies the Partner associated with development/authorship or equivalent responsibility.
Manufactured ByBusiness Partner lookupIdentifies the manufacturing/publishing Partner or equivalent responsibility.
Ecommerce controlItem publication controlOwner-only control for Item Ecommerce readiness where Ecommerce is configured.
Tax DetailsSeparate tax-maintenance actionOpens HSN/SAC tax details and effective-dated rate setup.

Tax Details – goods, services and effective-dated rates

Tax Details uses the Item’s Tax Category together with HSN for goods or SAC for SERVICES. This lets the Item point to the appropriate tax classification while the tax-rate setup remains controlled through the Tax Details action.

  • Select Tax Category before saving Tax Details.
  • For taxable goods, enter the HSN Code; for SERVICES, enter the SAC Code.
  • Taxable setup requires at least one applicable rate line.
  • Each maintained tax-rate line requires an Effective From date.
  • A tax category configured as non-taxable does not require taxable rate lines.

Attributes tab – dimensions, legacy barcode and Item Custom Attributes

FieldWhat it storesOperating guidance
Legacy BarcodeOptional single legacy barcode reference.Use the Barcodes tab for current multiple/Primary barcode management.
Length (CM)Item length.Use where the simple physical attribute is meaningful.
Width (CM)Item width.Use consistent measurement practices.
Height (CM)Item height.Use consistent measurement practices.
Weight (KG)Item weight.Use where the simple Item attribute is sufficient; Logistics provides richer handling/packaging controls.
Expiration DateOptional Item-level expiration reference.Use carefully; batch/location expiry may also be relevant for tracked stock.
Custom attributesFields defined through Item Custom Attributes.The exact fields can vary according to configured Item UDA definitions.

Inventory tab – planning controls, stock visibility and Alternate Items

For non-service Items, the Inventory tab combines Item-level planning settings with read-only stock visibility. Planning values describe Item policy; displayed quantities reflect current stock records.

Planning and expiry controls

FieldMeaningValidation / guidance
Min Reorder QtyLower reorder quantity reference.Cannot be negative and cannot exceed Max Reorder Qty when both are entered.
Max Reorder QtyUpper reorder quantity reference.Cannot be negative.
Safety StockSafety-stock reference quantity.Cannot be negative.
Track ExpiryMarks the Item as requiring expiry-aware control where applicable.Use together with the relevant batch/stock expiry process.

Alternate Items

FieldSource / meaningRule
ManufacturerBusiness Partner lookup.If selected, the Partner must be active and valid for the owning Organization.
Part NumberAlternate manufacturer/partner part reference.Required when an Alternate row is being maintained.
PreferredMarks the preferred Alternate.Only one active Alternate row can be Preferred.

Quantity and stock-location information

The Item page can show quantity summaries such as On Hand, On Order, Available, Reserved, In Transit and Consigned according to the stock data and location context available to the user.

Where detailed stock-location data exists, the Inventory view can also show Item quantity by Branch, Warehouse, Store and storage location, with batch and expiry context where applicable.

Costing tab

FieldSource / typeMeaning
Cost MethodValue Set INV_COST_METHODSelects the Item costing approach supported by the configured costing process.
Costing UOMUnit of Measure lookupUOM used for Item costing reference.
Current Standard Scenario IDStandard-cost referenceAvailable when STANDARD costing is used.
Current Standard Total CostNumeric cost referenceCurrent standard cost reference when STANDARD costing is used.

Batches tab – batch identity and lifecycle

The Batches tab appears when Batch Tracked is selected. It maintains the batch identities and reference data associated with the Item.

FieldSource / valuesMeaning
Batch NumberManual batch identityIdentifies the batch/lot.
SupplierSupplier Business Partner lookupRecords the related Supplier where applicable.
Mfg DateDateManufacturing date reference.
Expiry DateDateBatch expiry date reference.
StatusACTIVE / HOLD / BLOCKED / EXPIREDControls the maintained batch lifecycle state.
NotesManual textAdditional batch information.

Sales tab – commercial reference setup

FieldMeaningGuidance
Sale PriceItem-level sales price reference.Use according to your organization pricing policy; other pricing engines or transaction prices may be more specific where configured.
Discount PercentageItem-level discount reference.Treat as master reference rather than assuming it overrides every sales pricing rule.
Regional Price AdjustmentRegional price adjustment reference.Use only when the business process uses this field.
Currency CodeDynamic Currency lookup.Select the currency applicable to these sales references.
Sales Start DateEffective start reference.Use for time-bounded sales setup.
Sales End DateEffective end reference.Leave blank when the maintained setup is intended to remain open-ended, where permitted by business policy.

Purchasing tab – Item purchase defaults and supplier-specific setup

The Purchasing tab stores reusable Item purchase information and can also maintain multiple supplier-specific references. This helps Procurement compare and default Item-specific supplier data without changing the Supplier master itself.

Item-level purchasing fields

FieldSource / typeMeaning
Purchase PriceNumberGeneral Item purchase-price reference.
Purchase DiscountNumberGeneral purchase-discount reference.
Landed CostNumberLanded-cost reference for the Item.
Currency CodeCurrency lookupCurrency for the Item purchasing reference.
Preferred SupplierSupplier Business Partner lookupPreferred Supplier for the Item where one is maintained.
Lead TimeNumberExpected Item procurement lead-time reference.
Contract PricingNumberContract price reference where applicable.
Min Order QuantityNumberGeneral Item minimum-order quantity reference.
Purchase Effective Start / EndDatesEffective period for the Item-level purchasing setup.

Supplier Details rows

FieldMeaning
SupplierSupplier-specific Partner; required for a maintained supplier row.
Purchase Price / DiscountSupplier-specific commercial references.
Unit of MeasureSupplier-specific purchase UOM reference.
Landed Cost / CurrencySupplier-specific landed-cost and currency references.
Lead Time / Min Order QtySupplier-specific fulfillment and quantity references.
Supplier PriorityPriority reference used to distinguish suppliers for the Item.
Effective Start / EndSupplier-specific effective period.

Configuration tab – effective-dated Configurator Templates

The owner-only Configuration tab maps the Item to Configurator Templates. It is useful when the Item participates in configurable-product or transaction configuration flows.

FieldSource / typeMeaning / rule
OrganizationOrganization lookupOptional mapping scope; owner/default context applies when no separate Organization is selected.
TemplateConfigurator Template lookupRequired for a maintained mapping.
Is DefaultYes / NoMarks the default applicable mapping where supported.
ActiveYes / NoControls whether the mapping is currently active.
Allow Override on TransactionYes / NoControls whether the configured template choice may be overridden in the applicable transaction flow.
Effective Start DateDateRequired start of the mapping period.
Effective End DateDateOptional end of the mapping period.
NotesManual textDocuments why or how the mapping should be used.

Barcodes tab – multiple barcodes, Primary barcode, Generate and Print

An existing Item can have multiple barcode rows. One barcode can be marked Primary, while additional barcodes can represent alternate packaging, UOM or operational scanning identities.

Field / actionSource / typeMeaning
Barcode ValueManual/generated valueRequired identity for a maintained barcode row.
SymbologyValue Set INV_BARCODE_SYMBOLOGYBarcode standard such as the configured default CODE128 or another maintained option.
Barcode TypeValue Set INV_BARCODE_TYPEClassifies how the barcode is used.
UOMUnit of Measure lookupAssociates the barcode with a UOM where required.
QtyNumberQuantity represented by the barcode where applicable.
PrimaryYes / NoOnly one barcode is the Primary barcode for the Item.
ActiveYes / NoRetires a barcode without treating it as active for scanning.
GenerateActionGenerates an Item barcode when the configured generation rules allow it.
PreviewActionShows the barcode image before printing.
PrintActionPrints the selected barcode preview/label output.

Logistics tab – handling characteristics and packaging

For non-service Items, Logistics stores physical-handling characteristics and one or more packaging definitions. This is useful for dispatch, storage, freight and packaging-aware processes.

Logistics fields

Field groupExamplesPurpose
Weight and dimensionsBase Weight, Weight UOM, Length, Width, Height, Dimension UOM, Volume, Volume UOMDescribes the physical Item.
HandlingFragile, Stackable, Max Stack HeightRecords handling constraints.
TemperatureRequires Temperature Control, Min/Max Temperature, Temperature UOMRecords temperature-handling requirements.
Hazard handlingHazardous, Hazard Class, Handling InstructionRecords logistics handling classification/instructions.
ActiveY/NControls the maintained logistics setup state.

Packaging rows

Field groupExamples / rule
IdentityPackage Code, Package Name and Package Type are required when a package row is maintained.
QuantityUnits/Pack is required and describes base units in the package.
WeightTare Weight, Standard Gross Weight and their UOMs.
DimensionsLength, Width, Height, Dimension UOM, Volume and Volume UOM.
Default rolesDefault Sales Pack, Default Purchase Pack and Default Dispatch Pack.
ReturnabilityReturnable Packaging Y/N.
OtherPackage Barcode, Remarks and Active status.

Service Records tab – warranty and service reference

For non-book Items, Service Records provides Item-level reference information for service and return handling. It does not replace a full service-work-order process; use it to maintain the Item master information shown on this tab.

FieldMeaning
Serial NumberService-related serial reference where applicable.
Service DateRecorded service-date reference.
Service TypeType of service.
Service StatusService-state reference.
Service TechnicianTechnician reference.
Next Scheduled Service DateNext service-date reference.
Service NotesAdditional service information.
Warranty PeriodWarranty-duration reference.
Return WindowReturn-window reference.
Return ConditionsConditions applicable to returns/service handling.

Localization tab

Localization stores optional regional Item information for non-book Items. Use it when the same Item needs region-specific wording or reference adjustments without creating a duplicate core Item identity.

FieldMeaning
RegionRegion to which the local representation applies.
Localized NameRegion/local Item name.
Localized DescriptionRegion/local description.
Compliance NotesRegion-specific compliance notes.
Pricing AdjustmentsOptional regional pricing-adjustment reference.

Compliance tab – certification and handling references

For non-book Items, Compliance stores Item-level certification and handling reference information. Maintain it as supporting master data and follow the organization’s applicable regulatory and safety process for authoritative compliance decisions.

FieldMeaning
Certification NumberCertification or approval reference.
Certification ExpirationCertification expiry date.
Hazard ClassificationHazard classification reference where applicable.
Safety Data SheetSDS reference or location information.
Storage InstructionsStorage and handling instructions.

Books / Textbooks tab – publishing metadata

When Item Type is BOOKS or TEXTBOOKS, AkshaERP shows the Books tab and keeps the publishing-specific data with the Item master. This avoids forcing book metadata into generic inventory fields.

FieldSource / typeMeaning
PublisherBusiness Partner lookupPublisher associated with the title.
AuthorBusiness Partner lookupAuthor associated with the title.
LanguageValue Set HR_LANGUAGESPublication language.
ISBNManual codeInternational Standard Book Number.
EditionManual textPublication edition.
GenreManual textGenre/classification reference.
Publication DateDatePublication date.
Published ByValue Set INV_BOOK_PUBLISHED_BYConfigured publishing responsibility/classification.
PagesNumberPage count.
Binding TypeManual textBinding format.
Series NameManual textSeries identity where applicable.
Volume NumberNumberVolume within a series.
KeywordsManual textSearch/discovery keywords.

Financial Dimension defaults – how Item defaults participate

Default Business Unit and Default Cost Center let the Item provide reusable Financial Dimension defaults where the applicable transaction needs them.

Item-specific defaults are more specific than Category-level defaults, but they are still defaults rather than guaranteed overrides of a transaction or source context.

Priority conceptMeaning
Transaction / source contextExplicit or already-established transaction values normally take priority when applicable.
Item-specific setupThe Item can provide a more specific Business Unit / Cost Center default.
Item Category fallbackWhen the Item does not provide the dimension, its Category can provide a reusable fallback where configured.
Other configured controlsOther applicable Organization, location, party or Financial Dimension controls can participate according to the transaction.

Verification and Item lifecycle

Verified and Status serve different purposes. Verified is a master-data review signal; Status controls whether the Item remains in its current business lifecycle.

ControlMeaningRecommended use
Verified = YThe Item has been marked verified through the Item master.Use after the organization’s required master-data review.
Verified = NThe Item is not currently marked verified.Use while setup is incomplete or when verification must be withdrawn and reviewed.
Active lifecycleItem remains available for current business use according to the configured Item Status values.Use for current Items.
Inactive / retired lifecycleItem remains for history but should no longer be selected for new normal business.Preferred for a mature Item that is no longer used.

Item images and Primary image

The owning Organization can maintain an Item image gallery. Images can be organized by roles such as Front/Cover, Back, Side, Spine, Detail or Packaging, and one image can serve as the Primary Item image.

A shared Organization can review the Item image but cannot change the owner’s image gallery from the shared Item master.

Access tab – sharing an Item with another Organization

FieldSource / valuesRule
OrganizationDynamic Organization lookupRequired. Do not add the owning Organization because it already owns the Item. The same Organization should not be listed twice.
Access TypeValue Set INV_ITEM_ACCESS_TYPEVIEW permits review; USE permits use in applicable processes and also permits review.
StatusValue Set ACTIVE_INACTIVE_STATUSACTIVE enables the share; INACTIVE retires it.

Ecommerce – Mark, Unmark and Push by Storefront

Where Ecommerce is configured, the Items list can work with the active Storefronts available to the Organization. Select the Storefront first, then select Item rows and choose the required Ecommerce action.

ActionWhat it meansControl
Mark for EcommerceMarks selected owner Items as intended for Ecommerce publication.Requires an active Storefront and owner Items.
Unmark from EcommerceRemoves the Ecommerce publication mark from selected owner Items.Does not delete the Inventory Item.
Push to EcommerceSends selected marked Item information into the selected Storefront catalog flow.Catalog category, pricing, stock and merchandising controls can still apply according to Ecommerce configuration.
  • Item Name is required before Save.
  • A newly selected Item Category must be active and belong to the Item owning Organization.
  • Default Business Unit must be active in the Item owning Organization and available to the user where Business Unit access mappings apply.
  • Default Cost Center must be active in the Item owning Organization.
  • Min Reorder Qty, Max Reorder Qty and Safety Stock cannot be negative.
  • Min Reorder Qty cannot be greater than Max Reorder Qty when both are entered.
  • Only one Alternate Item can be Preferred.
  • An Alternate Item row requires Part Number when maintained.
  • Access Organization is required, cannot be the owning Organization and should not be duplicated for the same Item.
  • Access Type must be VIEW or USE, and Access Status must be Active or Inactive.
  • A Configuration mapping requires a Template and valid Effective Start Date.
  • The same Configurator Template and Organization scope cannot have overlapping effective periods.
  • A populated Supplier Details row requires a Supplier.
  • Only one Item barcode can be Primary.
  • A maintained packaging row requires Package Code, Package Name, Package Type and Units/Pack.
  • Only the owning Organization can change or delete the Item master.

Delete versus inactivate – protect Item history

Delete and Inactivate solve different problems. Delete is for an Item created by mistake that has not become part of business history. Inactivation retires a valid historical Item while keeping references intact.

SituationRecommended actionWhy
Created by mistake and never usedDeleteThere is no valid stock, transaction or dependent history to preserve.
Has stock or transaction historyInactivate / retire by StatusOperational and audit history must retain the Item identity.
Used by purchasing, sales, manufacturing, pricing, Ecommerce or other dependent setupReview dependencies and normally InactivateRemoving the master would break or obscure connected business context.
No longer sold or purchased but historical reporting still needs itInactivateStops normal new use while preserving historical identity.
Several unused Items selected for cleanupBulk DeleteThe delete operation is controlled as one selection; if one cannot be deleted, partial deletion is avoided.

Downstream impact – what can change when an Item changes

Items is shared master data. The exact impact depends on the modules enabled and the transactions already created, but the following areas should be reviewed before significant Item changes.

Connected areaHow the Item can be usedWhat to review
InventoryStock identity, UOM, batch/serial behavior, locations, reorder controls and alternates.Tracking policy, UOM, status and stock visibility.
PurchasingPurchase Orders, receipts, supplier references and procurement defaults can use the Item.Supplier, UOM, price/lead-time references and Item lifecycle.
SalesSales documents and pricing contexts can reference the Item.Sales reference setup, UOM, tax and lifecycle.
Costing / FinanceCost method and Financial Dimension defaults can influence applicable downstream processing.Costing setup and Item/Category accounting defaults.
GST / TaxTax Category and HSN/SAC classification support transaction tax determination.Future tax treatment before changing mature Items.
ManufacturingBOMs, work orders or other material processes can reference the Item where configured.Do not delete or repurpose mature material/component identities.
EcommerceMarked Items can be pushed into configured Storefront catalog flows.Catalog category, price, stock, image and publication state.
ConfiguratorEffective-dated templates can be mapped to the Item.Template dates/defaults before changing configuration behavior.
Books / PublishingBOOKS/TEXTBOOKS carry Author, Publisher, ISBN, Language and publication metadata.Preserve title identity and publishing metadata.

Common operating tasks

Create a normal stocked Item

StepAction
1Confirm the correct Organization and search for an existing Item.
2Choose Create and enter Item Name.
3Select Item Type, Item Category and Default UOM; enter SKU/Item Code as required by your conventions.
4Select Batch Tracked or Serial Tracked only when the business process requires it.
5Set optional Business Unit / Cost Center defaults where appropriate.
6Complete Inventory, Costing, Purchasing, Sales and Logistics sections that apply.
7Use Apply if you need to continue with Barcodes/images after creation, or Save to return to the list.

Create a Book or Textbook Item

StepAction
1Create the core Item and select BOOKS or TEXTBOOKS as Item Type.
2Set Category, UOM, ISBN/tax information and commercial fields as needed.
3Open Books and select Author, Publisher and Language.
4Enter Edition, Genre, Publication Date, Pages, Binding, Series/Volume and Keywords as applicable.
5Add the Item image/cover and review Ecommerce setup if the title will be sold online.
6Save and verify the Item according to your master-data review process.

Share an Item with another Organization

StepAction
1Open the Item from its owning Organization.
2Open Access and add the receiving Organization.
3Choose VIEW for review only or USE when transaction use is required.
4Leave Status Active and Save.
5Switch to the receiving Organization and confirm the expected visibility/use behavior.

Retire a mature Item

StepAction
1Review current stock, open transactions and downstream setup.
2Complete or correct operational dependencies as the business requires.
3Change Item Status to the appropriate inactive/retired lifecycle state.
4Review Ecommerce publication and other active mappings that should also be retired.
5Save and preserve the Item for historical reporting.

Practical examples

Manufacturing / stocked component

ControlExample
Item Name6204 Sealed Bearing
SKUBRG-6204-2RS
CategorySpares → Mechanical → Bearings
Default UOMEA
InventorySafety Stock 20; preferred Alternate manufacturer part reference
PurchasingPreferred Supplier plus supplier-specific price/lead-time rows
LogisticsBase weight and package quantity for dispatch/storage
AccessUSE share to another operating Organization when the same governed Item is consumed there

Publishing / book title

ControlExample
Item TypeBOOKS
Item NameSelected Telugu Essays
CategoryBooks → Language → Telugu
ISBNMaintained ISBN for the edition
BooksAuthor, Publisher, Telugu, Edition, Publication Date, Pages and Keywords
ImageFront/Cover image as Primary
EcommerceMark and Push to the selected active Storefront when catalog publication is ready

Troubleshooting

ProblemLikely reasonWhat to do
Item Category is missing or Save rejects itThe Category may be inactive or belong to another Organization.Check active Organization and Inventory → Item Categories.
Default Business Unit is missing/rejectedIt may be inactive, in another Organization, or unavailable through configured BU access.Review Access Management → Business Units and user/role access.
Default Cost Center is rejectedIt may be inactive or owned by another Organization.Review Access Management → Cost Centers.
I can open the Item but cannot edit itThe Item is shared from another Organization.Maintain it from the owning Organization. Use Access only to change the sharing relationship from the owner.
Batches tab is missingBatch Tracked is not selected.Select Batch Tracked when batch control is genuinely required, then review the operational impact before saving a mature Item.
Inventory / Costing / Logistics is missingItem Type is SERVICES.These stock/physical controls are intentionally hidden for service Items.
Books tab is missingItem Type is not BOOKS or TEXTBOOKS.Select the correct book-oriented Item Type.
Reorder quantity Save is rejectedA quantity is negative or Min Reorder Qty exceeds Max Reorder Qty.Correct the planning values.
Alternate Item Save is rejectedPart Number is missing, Manufacturer is invalid, or more than one Alternate is Preferred.Correct the Alternate rows and retain only one Preferred row.
Supplier row is rejectedA supplier-specific row has values but no Supplier.Select the Supplier Business Partner or remove the unused row.
Configuration row is rejectedTemplate/start date is missing or the effective period overlaps another mapping.Correct the Template and non-overlapping dates.
Barcodes tab is unavailable on a brand-new ItemThe Item must exist before barcode rows can be maintained.Use Apply or Save first, reopen/continue the Item, then add barcodes.
Delete is blockedThe Item already has business history or dependent setup.Retire it through Item Status instead of deleting valid history.
No Ecommerce Storefront is availableNo active Storefront is available for the active Organization.Maintain/activate the correct Storefront in Ecommerce administration before using the Item list Ecommerce actions.
Tax Details will not saveTax Category, HSN/SAC or required rate/effective-date information is missing.Complete the applicable tax classification and rate details, then use the Tax Details Save action.
ControlRemember
OwnershipAssigned from active Organization context; only owner maintains the Item master.
SharingVIEW = review; USE = applicable transaction use + review; Inactive retires the share.
Item NameHard-save mandatory header field.
CategoryNew selection must be active and belong to the owning Organization.
UOMUse maintained Unit of Measure values rather than free-form substitutes.
Batch / SerialTracking decisions should match real operational traceability requirements.
Inventory planningNon-negative values; Min Reorder Qty must not exceed Max; one Preferred Alternate.
Financial DimensionsItem BU/CC are defaults, not guaranteed overrides.
BarcodesMultiple barcodes supported; one Primary; save Item first.
Tax DetailsSeparate Save from Item Save. Goods use HSN; Services use SAC.
BooksBOOKS and TEXTBOOKS show publishing-specific metadata.
EcommerceChoose an active Storefront; owner Items can be Marked, Unmarked or Pushed.
DeleteOnly genuinely unused Items; otherwise retire by Status. Bulk Delete avoids partial cleanup.

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Frequently asked questions

What is an Item in AkshaERP?

An Item is the reusable master identity for a product, material, service, book/title or other business object that can be referenced by Inventory and connected processes such as Purchasing, Sales, Manufacturing, Costing or Ecommerce.

Is Item Name mandatory?

Yes. Item Name is the hard-save mandatory header field on the current Item screen. Other fields become important according to the Item Type and the processes in which the Item will be used.

Do I select the Item Organization manually?

No. The owning Organization comes from the active ERP context when the Item is created. Use the Access tab to share an owner Item with another Organization.

Can another Organization edit a shared Item?

No. A shared Organization can review the Item and can use it when an Active USE share applies, but the owning Organization retains Item-master maintenance and delete control.

What is the difference between VIEW and USE access?

VIEW provides review visibility. USE also permits the shared Item to be used in applicable processes that require Item-use permission. Both remain subordinate to the owning Organization’s master control.

Where does Item Category come from?

It comes from Inventory → Item Categories. A newly selected Category must be active and belong to the Item owning Organization.

Where do the Item Business Unit and Cost Center defaults come from?

They come from active Business Units and Cost Centers in the Item owning Organization. Business Unit availability can also be subject to configured user/role Business Unit access.

Does an Item Business Unit or Cost Center always override the transaction?

No. They are reusable Item-level defaults. A more specific transaction/source context can take priority, and other configured Financial Dimension controls can also apply.

Why is the Batches tab not visible?

The Batches tab is shown when Batch Tracked is selected for the Item.

Why are Inventory, Costing and Logistics hidden for Services?

SERVICES does not use those stocked/physical Item sections on the current Item screen. Service-specific commercial, tax and other applicable setup remains available.

Does AkshaERP support book-specific Item data?

Yes. When Item Type is BOOKS or TEXTBOOKS, the Books tab stores publishing metadata including Author, Publisher, Language, ISBN, Edition, publication date, pages, binding, series/volume and keywords.

Can one Item have several barcodes?

Yes. The Barcodes tab supports multiple barcode rows with barcode type, UOM/quantity context, Active state and one Primary barcode.

What is the legacy barcode field in Attributes?

It is an optional older single-barcode reference. Use the Barcodes tab for normal current multiple/Primary barcode management.

Can I maintain several suppliers for one Item?

Yes. The Purchasing tab supports a Preferred Supplier plus multiple Supplier Details rows with supplier-specific price, discount, UOM, landed cost, currency, lead time, minimum quantity, priority and effective dates.

Do reorder values automatically create a Purchase Order?

No. Min/Max Reorder Qty and Safety Stock are Item planning references. Purchasing documents are created through the applicable procurement process.

Does Save Item also save GST Tax Details?

No. Tax Details has its own explicit Save action. This keeps Item maintenance and HSN/SAC tax-rate maintenance as separate user actions.

How do I publish an Item to Ecommerce?

Where Ecommerce is configured, choose an active Storefront on the Items list, select owner Item rows and use Mark for Ecommerce or Push to Ecommerce as required. Catalog category, pricing, stock and merchandising rules can still apply.

Can I delete an Item that already has stock or business history?

No. Delete is for genuinely unused Item-master mistakes. When the Item already has business history or dependencies, retire it through Item Status so historical references remain valid.

What happens if I bulk-delete several Items and one is in use?

The selected delete operation is rejected rather than partially deleting only some of the selection. Remove the blocked Item from cleanup or retire used Items through Status.

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